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Privacy Policy

How we collect, use, and protect your information

Last Updated: January 26, 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address, password, and payment details
  • Usage Data: Viewing history, device information, and IP address
  • Communication Data: Messages sent to our support team

2. How We Use Your Information

We use your information to:

  • Provide and maintain our streaming service
  • Process payments and manage subscriptions
  • Send service updates and promotional offers
  • Improve our service quality and user experience
  • Respond to support requests and inquiries

3. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing and storage
  • Regular security audits and updates
  • Limited employee access to personal data

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment processors to complete transactions
  • Service providers who assist our operations
  • Legal authorities when required by law

5. Cookies and Tracking

We use cookies to enhance your experience, remember preferences, and analyze site usage. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account
  • Opt-out of promotional communications
  • Export your data in a portable format

7. Data Retention

We retain your data for as long as your account is active and for a reasonable period afterward for legal and business purposes. You may request deletion at any time.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or through our service.

10. Contact Us

For privacy-related inquiries, contact us at privacy@streamvault.com