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Frequently Asked Questions

Everything you need to know about CyaStream

CyaStream works on virtually all devices including Amazon Firestick, Android TV boxes, Smart TVs (Samsung, LG, Sony), iOS devices (iPhone, iPad, Apple TV), Android phones and tablets, Windows PC, Mac, and MAG boxes.

Activation is instant! Once your payment is confirmed, you'll receive your login credentials and M3U link immediately via email and on the confirmation page. No waiting required.

Yes! We offer a 24-hour free trial so you can test our service before committing. No credit card required for the trial.

We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, and cryptocurrency (Bitcoin, Ethereum). All payments are processed securely.

Absolutely! We offer a 7-day money-back guarantee. If you're not satisfied with our service for any reason, contact support for a full refund. Read our Refund Policy for more details.

The number of simultaneous connections depends on your plan. 1 Month plans include 2 connections, 6 Month plans include 3 connections, and 12 Month plans include 4 connections.

We do not require a VPN to use our service. However, if your ISP throttles streaming content, a VPN may help improve performance. Our service includes built-in anti-buffer technology for a smooth experience.

Yes! You can use your CyaStream subscription anywhere in the world as long as you have a stable internet connection. Just make sure you stay within your simultaneous connection limit.

Still have questions?

Our support team is available 24/7 to help you with any technical or billing queries.

Contact Support